Consultation regarding crime and prevention of crimes are dealt at your nearest police box and over police consultation hotlines. Free consulting services are also available at NPOs and NGOs committed into supporting foreign residents. You can also contact “Hoterasu,” the Japan Legal Support Center, should any problems occur. Ask for more information at the international exchange association in your local area. (See
List 3).
| Category |
Name |
Phone number/
language availability |
Open hours |
Service outline |
| Prevention of crime/ crime |
Police Department Consultation Corner for Foreign Residents |
03-3503-8484
(Engish/Chinese)
Advance reservation required for Korean, Thai, Tagalog, Spanish, Persian, German, Urdu, and Russian |
8：30～17：00
(except Sat.-Sun.) |
General consulting on crime |
| Police Department Comprehensive Consultation Center |
＃9110 |
|
Consultation for victims of crimes |
| Women/ human Rights |
Women’s Human Rights Hotline
(Legal Affairs Bureau, District Legal Affairs Bureau) |
0570-070-810 (Navi Dial) |
|
|
House for Women “Saalaa”
(Kanagawa Prefecture) |
045-901-3527
(Thai, Tagalog, English, Spanish) |
|
|
| House in Emergency of Love and Peace (HELP) (Tokyo) |
03-3368-8855
(Thai, Tagalog, English) |
|
|
| Onna no Space, Mizura (Kanagawa) |
045-451-0740
(Japanese) |
|
|
Asian Women’s Center
(Fukuoka) |
092-513-7333
(English, Chinese, Korean, Thai, Portuguese, Spanish) |
|
|
| Asian Women’s Empowerment Project |
078-691-3662
(English, Tagalog, Portuguese) |
Consultation only on Wed. |
|
| Children’s rights |
Children’s Rights Hotline 110 (Legal Affairs Bureau, District Legal Affairs Bureau) |
0570-070-110
(automated guiding) |
|
|
| Legal problems |
“Hoterasu,” the Japan Legal Support Center |
0570-078374
(English/Japanese)
03-6745-5600 for
IP/cell phone users
URL:http://www.houterasu.or.jp
Email:kouhou@houterasu.or.jp |
Mon.-Fri.
9：00～21：00
Sat.
9：00～17：00 |
Provides free information on the most suitable organizations/ bodies to deal with consultation for your legal problems |
Transportation
(JR) |
JR East Info Line |
03-3423-0111 (Japanese, Chinese, Korean) |
10:00～18:00
(except Sat.-Sun.) |
Guide to JR East |
| JR West Customer Center |
0570-00-2486 or
078-382-8686 (Japanese) |
6:00～23:00
(Daily) |
Guide to JR West |
| Medical care |
AMDA International Medical Information Center Tokyo |
03-5285-8088 English, Thai,
Chinese, Korean, Spanish
(Mon.-Fri.) Portuguese
(Mon., Wed., Fri.)
Filipino (Wed.) |
9:00～17:00
(Filipino:
13:00～17:00) |
Information on medical institutions with
multi language services and consultations concerning medical and welfare systems |
| AMDA International Medical Information Center Kansai. |
06-4395-0555 English, Spanish (Mon.-Fri.)
Chinese, Portuguese (for times, please enquire prior to going, or confirm on the homepage) |
|
| Postal services |
Postal Savings English Information Service |
0120-085420
English |
8:30～18:00
(except Sat.-Sun.) |
General postal savings service |
